Frequently Asked Questions
Explore our FAQ section for answers to common queries about our tours and experiences.
What is included in the tours?
Most tours include a knowledgeable guide, transportation, and entry fees. However, not every tour covers meals or additional activities, so be sure to check the specifics.
Are the tours physically demanding?
Some tours involve walking or climbing, which may require a moderate level of fitness. We provide options for all fitness levels, ensuring everyone can enjoy the experience.
Do I need prior knowledge about the locations?
No prior knowledge is necessary. Our guides provide all the information you need to enjoy the tours and appreciate the history and culture.
Are there any entry fees?
Entry fees are typically included, but there may be exceptions for certain attractions. Always check the tour details for clarity.
What about food and drink?
Most tours do not include meals, but some offer snacks or refreshments. Plan to bring your own water and snacks for longer excursions.
What is the group size and language of the tours?
Group sizes vary, but we aim for a comfortable experience with personal attention. Tours are primarily conducted in English and Spanish.
What is the cancellation policy?
Cancellation policies vary by tour. Many offer free cancellations up to 24 hours in advance, but it's best to confirm when booking.
Where are the best photo opportunities?
Our tours include stunning photo spots, especially at landmarks like the Guatape Rock and the vibrant streets of Medellin, ensuring you capture memorable moments.
Still have a question?
We invite your questions about our tours and experiences. Reach out for any queries.
Contact